Position Overview

We seeking a professional, organized, and customer-focused Receptionist to serve as the first point of contact for customers, vendors, and visitors. This role is essential to the daily operations of our marine service business by managing customer communication, scheduling, office organization, and administrative support in a fast-paced environment.

The ideal candidate is dependable, detail-oriented, able to multitask efficiently, and committed to delivering excellent customer service while supporting technicians and management.

Key Responsibilities

Customer Service & Communication
      

Qualifications

·         High school diploma or equivalent required

·         Previous receptionist, office administration, or customer service experience preferred

·         Strong verbal and written communication skills

·         Excellent organizational and multitasking abilities

·         Basic computer proficiency including Microsoft Office, email platforms, and scheduling software

·         Ability to maintain professionalism, confidentiality, and attention to detail

·         Strong work ethic and ability to thrive in a fast-paced environment

Work Environment

·         Office and marine service environment

·         Frequent interaction with customers, technicians, and vendors

·         Occasional lifting of office supplies or small packages may be required

·         Fast-paced setting requiring multitasking and adaptability

Employee Expectations

·         Maintain a professional appearance and positive attitude

·         Arrive on time and prepare for each scheduled workday

·         Keep the reception and office areas clean, organized, and presentable

·         Work cooperatively with management, technicians, and customers

·         Follow company procedures regarding scheduling, customer communication, and documentation

Additional Company Policies

·         Phone calls may be recorded for quality assurance and training purposes

·         Company vehicles and certain equipment may be GPS monitored

·         Employees are expected to maintain confidentiality regarding customer and company information

We are committed to providing exceptional marine service and creating a professional, team-oriented workplace for employees and customers alike.